Lead management with intelligent follow-up
Centralize leads arriving through any channel, prioritize which ones to work first, and make sure none go without follow-up during critical hours or days.
Leads get lost between channels and inboxes
A lead can arrive through a form, WhatsApp, an inbound call, or a referral, and each channel usually has its own separate record. Without one place to see them all, it's easy for a lead to go unanswered, get contacted twice, or lose its conversation history.
Every lead, in one place, with full context
Vendrava centralizes leads arriving through any channel and organizes their follow-up with clear rules: who handles it, when to re-contact, and what information has already been gathered. AI helps prioritize the leads most likely to move forward, so the team focuses its energy where it matters most.
Benefits
No lead gets lost between channels
Every lead, regardless of source channel, is logged in one place with its complete history.
Clearer prioritization
AI helps identify which leads show stronger signals of interest or urgency, helping decide who to contact first.
Follow-up without gaps
Follow-up rules prevent a lead from going without contact for days due to a simple oversight.
Better workload distribution
Leads are distributed across the team based on defined criteria, avoiding overload for some and abandoned leads for others.
Features
Multichannel lead capture
Receive leads from web forms, WhatsApp, calls, social media and external integrations into a single intake flow.
AI lead scoring
Assigns a directional score based on behavior, lead data and interaction with the sales team.
Assignment and follow-up rules
Define who receives each lead and how often it should be followed up on based on its stage and priority.
Unified interaction history
Every lead keeps a record of calls, emails, messages and team notes in a single timeline.
No-follow-up alerts
The system can flag when a lead has gone too long without contact, helping prevent it from cooling down.
Segmentation by stage and source
Filter and organize leads by their stage in the sales process, source channel or originating campaign.
Use cases
Related modules
Frequently asked questions
How does the system decide which lead to prioritize?+
AI analyzes signals such as lead behavior, interaction with previous communications, and data gathered from calls or forms, to suggest a directional priority order.
Can I define my own assignment rules?+
Yes, in addition to AI prioritization, you can define manual assignment rules based on territory, product or team workload.
What happens to leads that arrive outside business hours?+
They're logged immediately in the system and can trigger automatic contact flows or be prioritized for the next business hours, depending on how you configure it.
Can I integrate my current forms and campaigns?+
Yes, Vendrava supports connecting web forms, ad campaigns and other existing lead sources.
Does lead management include follow-up via WhatsApp and calls?+
Yes, follow-up can be triggered by email, WhatsApp or call based on the lead's preferred channel and the rules the team defines.
Give every lead the follow-up it deserves
See how Vendrava centralizes and prioritizes your leads so none go unanswered.