Industry · Call centers and telemarketing

AI voice for call centers and cold calling

Vendrava runs outbound and cold calling campaigns at scale with AI voice agents: they contact, qualify, and pass only interested leads to your human agents, with configurable consent and calling hours.

The call center and outbound challenge

Cold dialing eats hours and burns out agents
Most calls go unanswered or do not qualify; your agents spend the day dialing instead of talking to real prospects.
Scaling volume without exploding costs
Adding campaigns, shifts or markets means hiring and training more agents, with the turnover and cost that come with it.
Uneven compliance and quality
Consent, permitted calling hours, exclusion lists and consistent scripts are hard to guarantee as volume grows.

How Vendrava helps

Vendrava adds AI voice agents to your outbound operation: they load your lists, dial at scale, ask your script qualification questions and, when they detect interest, transfer the call to a human agent or book the appointment. Every campaign is configured to respect consent, permitted calling hours and each market exclusion lists, and everything is logged in the CRM. Your agents stop cold dialing and focus on closing.

Recommended flow

List
AI call
Qualification
Handoff / booking

Use cases

Cold and outbound calling campaigns at high volume
Voice pre-qualification before passing the lead to a human agent
Recovery and reactivation of cold databases
Automated surveys, confirmations and reminders
Campaign overflow during volume spikes

Possible automations

Automatic list dialing with a per-campaign qualification script
Warm transfer to a human agent when there is interest
Respecting permitted calling hours, consent and exclusion lists
Logging every call, outcome and summary in the CRM

Typical impact

more qualified contacts per agent hour
24/7
dialing capacity without growing headcount
ES/EN
bilingual campaigns per market
FAQ

Frequently asked questions

Does Vendrava replace my agents?+

No. The AI handles cold dialing and pre-qualification at volume; your agents receive only interested leads to close. The human relationship and the close stay with them.

How is compliance handled on cold calls?+

Every campaign is configured to respect consent, permitted calling hours, exclusion lists (such as do-not-call registries) and AI disclosure, per each market regulations. Responsible configuration is part of the product.

Can it transfer the call to a live human agent?+

Yes. When it detects interest or the contact asks, it can make a warm transfer to an available agent or book an appointment.

Does it work for campaigns in multiple languages or markets?+

Yes. The voice agents can operate in Spanish and English, with different scripts and qualification per campaign, market or product.

What happens with contacts that do not qualify?+

They are logged with their outcome in the CRM and can enter a more spaced-out follow-up flow via WhatsApp or email, without taking up agent time.

Multiply your calling capacity without growing headcount

Try Vendrava and see how to automate cold dialing and pre-qualification so your agents only talk to interested prospects.